POWERNIX Lifetime Free Service & Support
POWERNIX provides lifetime free service assistance and customer support for its weighing machines. Customers can contact our team for help with product operation, troubleshooting and arranging service for eligible machines.
What customer support includes
- Guidance for using and troubleshooting tabletop and platform weighing scales
- Help with display, indicator or weighing-related questions
- Advice on available service and repair arrangements
- Support requests during and after the applicable warranty period
How to request help
- Call +91 82098 77020 or message our official WhatsApp.
- Share the machine model, order/invoice number if available, current location and problem.
- Provide photos or a short video when requested.
- Follow the service steps and location-specific arrangements explained by the team.
Understanding free support
Free lifetime assistance does not automatically mean that every physical spare part, courier charge, workshop repair or technician visit is free. The team will clarify applicable coverage and any costs before proceeding. For eligible warranty faults, review our 2-Year Warranty Support page.
Official contact
Customer care / WhatsApp: +91 82098 77020
Email: powernixscale@gmail.com
Contact us before sending a machine. We will provide the appropriate service address and instructions for your request.